Services that move the dial

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Whether you’re opening your first service or strengthening a multi‑site group, our consultancy is designed around outcomes: safer care, confident teams and inspection‑ready evidence. Choose a service below or book a free consultation.

Start Up Support

A woman and an older woman sitting and talking on a sofa in a bright room.

From concept to first service user: we guide you through every step to open a safe, sustainable service.

  • Outcomes

    • Viable business plan and realistic staffing model

    • Policies, systems and records aligned to CQC expectations

    • Clear mobilisation plan from premises to go‑live

    What’s included

    • Market scan and business plan template

    • Registration pathway and pre‑submission checks

    • Policy suite outline and records framework

    • Safer recruitment and onboarding checklist

    • Indicative rota and skills‑mix planning

    • Go‑live readiness review

    How it works

    1. Discovery workshop and feasibility review

    2. 4–8 week build period with weekly check‑ins

    3. Pre‑launch review and first‑month support

    FAQs

    • How long does it take? Typical start‑ups complete key milestones in 6–12 weeks depending on premises and recruitment.

    • Do you write policies? We provide a policy map and templates; we can also tailor or review your existing documents.

Turnaround & Interim

Rapid stabilisation with experienced leadership and a clear recovery plan.

  • What’s included

    • Immediate risk assessment and safety actions

    • Interim leadership cover where required

    • Workforce stabilisation and roster optimisation

    • Regulatory engagement plan

    • 30/60/90‑day recovery roadmapfrom premises to go‑live

    What’s included

    • Market scan and business plan template

    • Registration pathway and pre‑submission checks

    • Policy suite outline and records framework

    • Safer recruitment and onboarding checklist

    • Indicative rota and skills‑mix planning

    • Go‑live readiness review

    How it works

    1. Discovery workshop and feasibility review

    2. 4–8 week build period with weekly check‑ins

    3. Pre‑launch review and first‑month support

    FAQs

    • How long does it take? Typical start‑ups complete key milestones in 6–12 weeks depending on premises and recruitment.

    • Do you write policies? We provide a policy map and templates; we can also tailor or review your existing documents.

Our Services

CQC Compliance

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Make applications smoother and build everyday rhythms that keep you inspection‑ready.

  • Outcomes

    • Robust application aligned to the Single Assessment Framework

    • Leaders and teams clear on what “Good” looks like

    • Practical compliance calendar and dashboard

    What’s included

    • Application review and pre‑submission checks

    • Evidence pack aligned to quality statements

    • Compliance calendar (audits, supervision, training)

    • Oversight dashboard template

    • Mock interview prep for NI/RM

    FAQ

    • Can you liaise with CQC? We support you to respond and prepare evidence; you remain the applicant/provider.

Training & Coaching

ractical development for leaders and teams — focused on behaviour and outcomes

  • Offers

    • Registered Manager coaching (1:1)

    • Supervision skills for line managers

    • Team workshops: learning culture, incident review, documentation “that tells the story”

    • Bespoke programmes for your service

Quality Improvement

Five people in a meeting room discussing around a laptop, with notebooks and glasses of water on the table.

Honest diagnostics and hands‑on support to close gaps and sustain improvement

  • Outcomes

    • Clear view of risks and priorities

    • Action plan with owners and timescales

    • Improved inspection outcomes and culture

    What’s included

    • Unannounced‑style mock inspection (on‑site/virtual)

    • Evidence review and observation

    • Action plan and coaching sessions

    • Follow‑up visit with progress review

Tenders & Bids

Win‑ready submissions for local authority and NHS/ICS frameworks.

  • What’s included

    • Bid readiness review and compliance checklist

    • Response library and evidence mapping

    • Writer/reviewer support and final polish

    • Clarification and presentation coachingWhat’s included

      • Bid readiness review and compliance checklist

      • Response library and evidence mapping

      • Writer/reviewer support and final polish

      • Clarification and presentation coaching

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